2310706341 - 2106800632

Terms Of use

TERMS AND CONDITIONS

The Georgiadis Anastasios Company with the distinctive title Electra welcomes you to the website www.electra.com.gr, based in Thessaloniki, above the Peripheral Evosmos with the post code 57013. Electra Equipment is legally represented, with VAT number 035624814 in the Tax Office of Ampelokipon. Electra’s equipment telephone line is 2310706341 and 2106800632.


Prior each use of the website www.electra.com.gr, please read carefylly the section terms and conditions, make sure that you have understood them and you fully agree with them.


When a user visits our page, agrees and accepts with the following terms without exception. If a user does not agree to these terms, then they must leave the site. The company has the right to freely modify or revise the terms and conditions of the website, whenever it deems necessary.


PRODUCT 

Our obligation and main care is the information given on the website www.electra.com.gr and regarding the quality, quantity and main characteristics of the products to be absolutely accurate. However, on your computer screen some products may appear slightly different in size, color and texture compared to reality.

The Company is committed to the quality and validity of both the information presented on its website and the essential features of the products posted on the website. As well as for the accuracy of the data concerning the services provided by the Company's website. The company, in the context of good faith, is not responsible for electronic data entries made by mistake during the common experience and is entitled to correct them whenever it realizes their existence.


LIMITATION OF LIABILITY

The Company reserves the right to unilaterally modify or change the content of the website www.electra.com.gr at any time without prior notice to users. The visitors / users are responsible for periodically checking for any changes to these terms of use. The Company informs the users through this website for any changes in the terms of use. The terms and conditions of use of the website that are carried out through it, do not affect provisions of mandatory law of Greek law.

LINKS

The links in this area are not under the control of www.electra.com.gr and our Company does not carry any responsibility for the contents, the changes or the way of being informed by them.


OBLIGATIONS

Users are not allowed to transmit confidential information which:

1) Acquired or disclosed as part of a transaction.

2) Covered by confidentiality agreements.

3) Violate any patent and trade mark patent.

4) Copyright property rights of third parties.

Finally, users are not allowed to invade and post:

1) Software viruses or any other code.

2) Files or programs designed to interrupt, damage, corrupt, or disrupt any computer software or hardware.


Such actions violate Greek law and its provisions. Furthermore, users, visiting the Company's website, are not allowed to disturb third parties in any way and content, or use the website to collect users' personal data.


INTELLECTUAL PROPERTY RIGHTS

The website www.electra.com.gr is the official website of the company "ELECTRA". The products are the exclusive intellectual property of "ELECTRA" and are protected by the relevant provisions of Greek and European law as well as international law conventions. "ELECTRA" products and services are exclusive and distinctive features that are protected by Greek, EU and international laws on trademarks, industrial, intellectual property and unfair competition. In any case, their appearance and display on the websites www.electra.com.gr must in no way be issued as a transfer or assignment of their license or right of use.


ADVERTISING 

"ELECTRA" provides its users with the opportunity to choose their information about the new products available on the market and for any other offers, etc. By sending advertising - informational messages to their email or postal address or by phone. "ELECTRA" will not abuse the above service if users request its termination.



PERSONAL DATA

What personal information do we collect and how do we collect it?

At Electra we take your personal privacy and trust very seriously. Privacy and cookies policy ("Privacy Policy") are intended to ensure that personal data, collected by www.electra.com.gr or other stores, will be protected, used, stored and Processed by us for the purpose of communication between us and the provision of services, always compatible with the applicable legislation on the ownership of personal data (Regulation (EU) 2016/679. The Privacy Policy does not apply to websites that you access through links to the Website and / or to activities offered by third parties. Please review any related policies on any third-party website before proceeding. Electra is not responsible for the collection or use of your personal information by these third-party websites. 

We collect and process the following types of information:

INFORMATION WE COLLECT:

• when you subscribe to our newsletter,

• when you take part in contests and draws,

• when you register on the site online provide personal information in our stores

• if you wish to receive personalized updates,

• if you contact us (for example, by phone, email or any other means) to find out about one of our products or its care or customer service or to report a problem with the site, the product or for anything else.

We process the personal data you provide during your interaction with the website and when you use the relevant services and functions. The data may include name, title, gender, birthday (day, month, year), email address, phone number, mailing address and other information you think you should share with us.

The information collected through the website will be combined with the personal information you may have provided in our physical stores. This ensures that your personal information remains accurate and up to date. The processing is carried out through computers and forms and always involves the implementation of security measures provided by applicable law.


HOW WE USE YOUR DATA

When you register on a survey site, they will typically ask you to tell them various things about you, which might include your name or email address. We will never have access to your name or email address and we will never ask the survey site to provide such information to us.

Whilst our survey questions ask for information about you, your online behaviors and beliefs, we do not use this information to personally identify you.

We also aggregate your Survey Data with the Survey Data we receive from other individuals completing our survey to produce Aggregated Survey Data. We provide access to such Aggregated Survey Data to our clients as part of the service we provide to them. Aggregating data in this way enables us and our clients to analyze aggregated survey responses to understand internet user behavior. While such Aggregated Survey Data may be derived from personal data, its aggregated nature means that it is not possible for our clients to identify an individual survey respondent from the information provided to them.

When we aggregate Survey Data, we append a unique identifier to the data that our panel provider is able to use to re-identify you. While GWI does not have the ability to re-identify you, some of our clients may have access to data that could result in them being able to re-identify you. They will only be able to do this where they already have access to your personal data as a result of their own relationship with you. Any processing of your personal data will be in accordance with their own privacy notices.

We use cookies, Floc IDs and other similar identifiers to establish a connection between Survey Data and your interaction with our clients, including their websites or ad campaigns. The connection is made to help our clients understand the profile of the audience interacting with their website or ad campaign, to evaluate effectiveness and targeting of their ad campaigns or to create so called “look-alike” audiences for ad targeting. Further information on how we use cookies with our partners is set out in the cookies section below. This tracking of online behavior to understand personal preferences is commonly referred to as profiling.

If we establish a connection between Survey Data and your interaction with our client websites or ad campaigns, we may invite you to undertake an additional survey relating to our client website, ad campaign or brand. We use the additional Survey Data provided by you to provide further insights to our clients regarding the effectiveness of their campaign or website.

There are many reasons why the information we collect from you might be helpful to us and our clients. For our clients, it is used to understand the demographics of people who visit their sites, use their products/services or see their advertising. For us, it helps us to invite the correct people to take part in our research and also allows us to build up a picture of how people from similar groups are likely to answer a question or what things they might do on the internet. For example, if you tell us that you are a male aged 25-34, then we might combine your answer with those of hundreds or thousands of other males aged 25-34 to understand more about that particular group.

WHY DO WE USE YOUR DATA?

We reserve the right to use and share your non-personal data, which we receive without restriction. Electra may use the above personal data for the following purposes (where we need your consent has been noted *):

Electra may use the above personal data for the following purposes (where we need your consent has been noted*):

• To fulfill the obligations arising from the agreements between us and to provide you with information, products and services that you request from us, i.e. the processing and completion of your orders and payments.

• To customize the content of the site according to your needs and preferences.

• To prevent, detect and investigate fraud, security breaches, legal breaches and any other misuse of the site, and to enforce the Terms and Conditions, which can be found here.

• For sending questions, correspondence and complaints you have expressed.

• For our internal operations, including data analysis, control, research, statistical purposes and troubleshooting;

• To provide information about other products and services we offer that are similar to those you have already purchased or asked about. We will only send you the specific information via email, if you have consented first. More information on this is provided below under the heading "Legal basis for processing"

• To send relevant ads, e.g. newsletter.

• For suggestions other products and services that you may be interested in.

• To create automated messages and profiles to identify what information and ads you might be interested in, e.g. creating individual or group profiles.




NEWSLETTER

The Company’s newsletter (“Newsletter”) service is to keep you informed about the latest events, developments, current events, business events, news updates and conversations trending across

social media, newsrooms and online publishers. The Newsletters and their content are provided for information purposes only, and are not

comprehensive or advisory in nature. The Company does not guarantee the accuracy, currency or completeness of the information in the Newsletter. The content in the Newsletter is not, and

should not be regarded as any form of advice. Use of information contained in the Newsletter is at your own risk and we are not responsible for any adverse consequences arising out of such use. The material provided in the Newsletter has not been prepared by taking into account the particular objectives, situations or needs of any individual users. You assume sole risk and responsibility for anything arising from your use of the Newsletter. You understand that all information, content, data, text, images, graphics, messages

or other materials available via the Newsletter (“Content”) are the responsibility of the person from which the Content originated and the Company is not responsible for the Content that is made available to you via the Newsletter. The Company does not control the Content and does not guarantee its accuracy, integrity or quality.


CAN I UNSUBSCRIBE FROM MY EMAIL CONTACT LIST?

You can, at any time, stop your subscription to our Newsletters by providing us with a written notice at info@electra.com.gr


WILL YOU GIVE MY DETAILS TO THIRD PARTIES?

Electra company will never give out the email address to third parties for promotions (unless they contact you on behalf of Electra). We respect your privacy and are committed to safeguarding it.


HOW DO WE STORE AND PROTECT YOUR PERSONAL DATA?

Your privacy, as an individual and as a customer, is important to us, so we do not use the information you provide to us on this site to learn more about you than to provide you with services such as new alerts or reminders. Any personal information collected by us during the navigation and use of the website is recorded electronically and used in accordance with the law on Personal Data Protection.


WHO HAS ACCESS TO PERSONAL DATA?

Only Electra's staff, which deals with the processing of personal data, has access to personal data. More specifically the staff belonging to the following departments: IT, administrative staff, customer service, marketing, as well as other people who need to process personal data to perform their job.

WHAT ARE YOUR RIGHTS?

You reserve the following rights in relation to your personal data:

• Access. You reserve the right to access the information we hold about you.

• Correction or deletion. You reserve the right to request the correction or deletion of the personal data we hold about you.

• Changing preferences. You can change the processing preferences of your personal data at any time you wish. For example, if you have given your consent to download promotional material but have changed your mind, you can unsubscribe from our list by contacting us or selecting the unsubscribe link directly in any email.

The aforementioned rights do not apply to non-personal data.




HOW CAN WE CHANGE THIS POLICY?

We will notify you of any changes to this Privacy Policy by posting the amended terms on the Website. If you do not agree with the new terms of this Privacy Policy, you must stop using the site and if you are a registered user, you can delete your account within thirty (30) days by contacting us at e-mail: info @ electra.com.gr. Your account will be closed and you will not be bound by the new terms. You can also request the deletion of your information (as mentioned above). Otherwise, if you continue to use the website after the date the terms change, you agree to the new terms of the Privacy Policy.

COMMUNICATION

We are always at the disposal of our customers. If you have any questions about the Privacy Policy, if you wish us to stop using your information, if you wish to exercise your rights as set forth above or for any complaints, please contact us.

You can contact us at the email address: info@electra.com.gr or at customer service at +30 2106800632 or at +30 2310706341 by phone.

This e-mail address is being protected from spambots.

COOKIES POLICY

The website www.electra.com.gr uses cookies because without them it would be impossible for some of its basic services to operate. Multiple user options, storing items in the list, identifying and facilitating frequent users as well as improving the content of the website. Cookies do not cause damage to users' computers but also to the files stored on them while each time you exit the site they are automatically deleted. Learn more about cookies at www.cookiecentral.com. The website www.electra.com.gr, like most websites, uses small files called cookies which help us to improve your browsing experience. This website includes the following detailed information about cookies:

• What are cookies and why they exist

• What types of cookies and how they are used at www.electra.com.gr

• Disable cookies in your browser

• Useful links for cookies

If you do not find on this website the information you want about cookies, you can send us an email at info@electra.com.gr. We will be happy to answer you. Your browsing of www.electra.com.gr implies that you provide your consent to the use of cookies as described in this Cookies Policy. If you do not agree with the way we use cookies, you should configure your browser or not use www.electra.com.gr. If you disable the cookies we use, this may affect your browsing experience on our website.

WHAT ARE COOKIES AND WHY THEY EXIST?

Cookies are small files that are stored by your Browser on your computer, tablet, mobile phone and generally on the device with which you browse www.electra.com.gr. Each cookie contains information such as the name of the Website from which it originates, its "lifespan" (i.e. how long it will remain on your device), and a value, which is usually a number.

Essentially, cookies allow websites to store various anonymous information such as the visitor's preferences or whether he has visited the website again. On the websites of www.electra.com.gr, cookies are used for easier navigation of users on the website, to better adapt it to your interests and needs and to improve its use and functionality. For example, when a user visits a website with open comments, a cookie helps them link to the feedback form. In addition, cookies are used to compile anonymous traffic statistics but also to know how you discovered our websites. These statistics help us understand how you use our site to improve its structure and content. In any case, we can not verify your personal identity from cookies. Cookies are stored exclusively on your device (computer, tablet, mobile phone) and www.electra.com.gr does not maintain any file or database with your personal data.

HOW COOKIES ARE USED AT www.electra.com.gr ?

When you visit a website of www.electra.com.gr the following types of cookies can be created:

• Cookies to improve the performance of the website

• Cookies for anonymous traffic statistics

• Cookies for Google Analytics ad features

• Cookies total

• Other cookies from third parties

Next, we provide detailed information about each of these types of cookies.

WHAT ARE YOUR RIGHTS?

You have the rights:

• Access to your data

• Correct or Delete your data

• Portability of your data

• Restrict the processing of your data

• Objection to the processing of your data

• Withdrawal of your consent for the use of some or all of the cookies and consequently for the processing of your data.

In order to exercise your above rights, you can submit your request to the email address info@electra.com.gr as well as submit, in case you consider that the processing of your personal data violates the applicable law for the protection of personal data, complaint to the Personal Data Protection Authority (postal address 1-3 Kifissias, PC 115 23, Athens, tel. 210. 6475600, e-mail address contact@dpa.gr).


If you would like to contact us about any issues related to the processing of your personal data and the exercise of your rights, you can contact Electra Data Protection Officer (DPO) at the e-mail address 

hr@electra.com.gr or by post to:

Electra

Georgiadou Basel

Above the regional Evosmos, Oreokastro

POST CODE 57013, Oreokastro, Thessaloniki


A. Cookies to improve the performance of the website

This type of cookies is used to store your preferences regarding the tools provided by our website. For example:

• Log if you have Javascript enabled in your Browser

• Automatically reconnect to the feedback form if you logged in on a previous visit.

• In what order do you want the comments to appear?

• Volume during audio / video playback.


B. Cookies for anonymous traffic statistics

Every time you visit the website of www.electra.com.gr, anonymous cookies are generated for the collection of traffic statistics. These cookies are generated by third party services such as Google Analytics and are used to know:

• If you have visited our site in the past

• How many unique visitors we have and how often they visit our site.

• The views of each individual website and our published articles.

• The sources of traffic, i.e. if our users visit from referrals to other websites, social networks, advertising campaigns, search engines (Google, Bing) or come directly to www.electra.com.gr


C. Google Analytics Ad Features

Www.electra.com.gr has activated the following advertising functions in the Google Analytics service, which provides us with anonymous traffic statistics:

• Remarketing with Google Analytics

• Display reports on the Google Display Network

• Reports on aggregate anonymous demographics and interests, such as age and gender in order to better understand who our visitors are.

Built-in services that require Google Analytics to collect data through ad cookies and anonymous IDs

These features allow Google Analytics to collect data about your traffic through Google advertising cookies (https://www.google.com/policies/technologies/types/ ") and anonymous IDs (https: // www.google.com/policies/privacy/key-terms/#toc-terms-identifier), in addition to the data collected through the basic Google Analytics application.

D. Advertising cookies

These cookies let us know (us or our advertising companies) if you have seen an ad or type of ad and how much time has passed since then. We may also use cookies from third parties to more accurately identify the ads you see (interest based ads). A large part of the ads displayed on www.electra.com.gr are provided by other advertising companies or third parties in general (third-party cookies). Some of these companies generate their own anonymous cookies to know how many users have seen their ad and how many times. These companies have their own Cookies and Privacy Policies and www.electra.com.gr has absolutely no control over their cookies. For example, for Google ads and how Google uses cookies, you can find the Privacy Policy here: https://www.google.com/intl/en/policies/technologies/ads and the Privacy Policy here: https : //www.google.com/intl/en/policies/privacy/.

If you wish, you can now manage the Google ads you see on www.electra.com.gr and other sites from the Ads Settings page: https://www.google.com/ads/preferences/?hl=. On the same page you can opt out of interest-based ads if you wish. You can also manage the cookies of many companies used for online advertising on the US "aboutads.info choices" page (https://www.aboutads.info/choices) or the "Your Online Choices" website (https : //www.youronlinechoices.com/uk/your-ad-choices) concerning the European Union.


E. Third-party cookies

While browsing our websites, third party organizations and companies may generate their own anonymous cookies to control the operation of their application and personalize them for you.

For example, when you browse www.electra.com.gr when you share our article on the social networking services we offer (i.e Facebook or Twitter), then these social networking services generate cookies to remember the connect with them but also count your energy.

Due to the nature of cookies, www.electra.com.gr has no control or access to these cookies by third parties, and no other organization can access the data stored in them. These third party companies and organizations have their own Cookies and Privacy Policies. For example, for Facebook third party cookies you will find the Privacy Policy here: https://www.facebook.com/help/cookies

Also, while browsing www.electra.com.gr, cookies may be created by Flash software. This software is usually installed in your Browser as an extension and is used to view animated graphics or videos. For example, www.electra.com.gr uses Flash technologies to display its videos, while some ads may display Flash content. For this reason cookies may be installed using the Flash application in your Browser. You can read the Adobe Cookies Policy for Flash at: https://www.adobe.com/eeurope/privacy/cookies.html



4. Disable cookies in your Browser (browser)

Usually, web browsers are configured to deliver all cookies. If you do, it is possible to drop your Browser does not accept cookies from a specific website regulator, notifies when it stores cookies or does not accept cookies at all.

However, if you do not disable cookies for www.electra.com.gr, we may not provide you properly with all the features offered on our websites.

To learn more about cookie settings in different browsers, you may find the following links useful. Alternatively, click "Help" in your wizard or refer to the information in that program.

• Internet Explorer

• Google Chrome

• Safari

• Firefox

•OPERA


5. Useful links for cookies

Google Ads Settings: https://www.google.com/ads/preferences/?hl=en_US

Management of advertising cookies for the USA: https://www.aboutads.info/choices

Management of advertising cookies for the EU: https://www.youronlinechoices.com/uk/your-ad-choices

All About Cookies - https://www.aboutcookies.org (in English).

Cookies Policy Review

We reserve the right to make any changes and corrections to this statement. Please visit the website at regular intervals to check for current and new, additional information.